Today the Government released a whitepaper to gather consumer feedback on the issue of having a R18+ category added to the Australian game classifications.
The options to provide feedback is to open a word document, fill it out, then email it to a specified address, or to write a letter to a physical mailbox.
If they're seriously interested in getting the largest range of feedback on an issue, the process for providing that feedback needs to be simple. What I'd really like to see is a secure electronic form. The link can easily be shared, clicked, fill out a few fields, add some comments and click submit. Much easier than the current options offered.
Broader than this specific topic, this should become a standard option for providing feedback on government issues.